Winston-Salem/Forsyth County Utilities provides high quality water, wastewater and solid waste services to approximately 388,000 residential, business and industrial users in its service area. The department is committed to responsible use of resources, reliable delivery and stewardship of the environment.

Three water treatment plants have a combined capacity of 91 million gallons a day, drawn from the Yadkin River and Salem Lake. Each year, these plants treat and pump approximately 13.5 billion gallons of water that meets or surpasses all state and federal standards for drinking water quality. The water distribution system includes 2,330 miles of water distribution mains, 14 water tanks and seven pumping stations.

The department also operates two wastewater treatment plants with a combined treatment capacity of 51 million gallons per day. The collection system includes 1,825 miles of sewer lines and 45 lift stations. The plants treat as much as 14 billion gallons of wastewater annually.

WSFC Utilities is dedicated to proactively safeguarding public health and complies with all North Carolina Clean Water Act regulations as well as National Pollutant Discharge Elimination System permits that regulate the operation of treatment plants. See annual reports at cityofws.org/utilities.